Technical Support Engineer

Carrier

Multiple Locations
Base: $96,000.00 - $192,000.00 annually; bonus/equ...
Fully remote
Building controls systems
Networking and deployment
Technical solutions
The Technical Support Engineer provides technical expertise to troubleshoot complex problems and enable local branches to deliver excellence to their customers

Job Summary

  • The Technical Support Engineer provides technical expertise to troubleshoot complex problems and enable local branches to deliver excellence to their customers.
  • Develop or assist in the development of sustainable offerings that complement WebCTRL building automation systems and provide value to customers.
  • Employees are eligible for benefits, including: Health Care Benefits, Retirement Benefits, Time off and Leave, Disability, Life Insurance and Accidental Death and Dismemberment, Tax-Advantaged Accounts, and Tuition Assistance.

Matching Summary

The Technical Support Engineer provides technical expertise to troubleshoot complex problems and enable local branches to deliver excellence to their customers.

Salary

Base: $96,000.00 - $192,000.00 annually; Bonus/Equity: short-term cash incentives; Benefits: Health Care, Retirement, Time off, Disability, Life Insurance, Tax-Advantaged Accounts, Tuition Assistance

Skills & Requirements

Must-have

  • building controls systems
  • networking and deployment
  • technical solutions
  • customer needs
  • integration and MSI support
  • BAS network protocols

Nice-to-have

  • communication of IT needs
  • cybersecurity best practices
  • virtual versus physical servers
  • remote connection methods

Key Requirements

  • High School Diploma or GED
  • 5+ years experience with building controls systems
  • 50% air travel

Work Rights

Not specified

Tailored Resume

Cover Letter