Principal Product Manager – Partner Servicing (agentic Ai)
Expedia
Washington, US
Base: $224,000.00 to $313,500.00; bonus/equity: po...
Llm-powered ai agent strategy
Voice-based self-service experiences
Product roadmap development
This role will define and lead the transformation towards scalable, voice-based self-service experiences powered by AI agents—reducing partner effort while improving resolution speed, consistency, partner satisfaction, and operational efficiency
Job Summary
This role will define and lead the transformation towards scalable, voice-based self-service experiences powered by AI agents—reducing partner effort while improving resolution speed, consistency, partner satisfaction, and operational efficiency.
As a Principal Product Manager, you will architect the long-term vision for partner AI servicing, drive complex cross-functional execution, and represent this program with senior leadership.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program.
Matching Summary
This role will define and lead the transformation towards scalable, voice-based self-service experiences powered by AI agents—reducing partner effort while improving resolution speed, consistency, partner satisfaction, and operational efficiency.
Salary
Base: $224,000.00 to $313,500.00; Bonus/Equity: Potential to increase pay up to $358,500.00; Benefits: Medical/dental/vision, paid time off, travel reimbursement, travel discounts, IATAN membership
Skills & Requirements
Must-have
LLM-powered AI agent strategy
Voice-based self-service experiences
Product roadmap development
Cross-functional execution
Success metrics definition
Responsible AI practices
Nice-to-have
Thought leadership
Coaching senior product managers
Industry trend monitoring
Key Requirements
12+ years of experience (Bachelor's) or 10+ years (Master's)
Experience leading complex AI/ML-powered products
Experience defining and executing long-term product strategy
Experience with data analytics and KPI-driven optimization
Experience working with engineering leaders on architecture
Experience owning product outcomes tied to efficiency/cost reduction