Technical Customer Service - Italian Speaking

Formlabs

Budapest, Hungary
Hybrid
Business-fluent italian and english
Technical issue resolution
Customer and reseller support
Formlabs is seeking a Technical Customer Service Agent who is fluent in Italian and English to support customers in the EMEA region. The role involves resolving technical issues, educating clients on 3D printing technologies, and collaborating with engineering teams, all within a vibrant and inclusive company culture

Job Summary

  • Our Services team leverages their business and technical expertise to assist our direct customers, distributors and resellers in serving their clients by resolving technical issues, investigating machine errors, evaluating printer logs, and teaching technical knowledge.
  • We're looking for a talented and multilingual Technical Customer Service Agent to service our growing markets in the EMEA region.
  • We Offer: Hybrid work, Catered lunch at the office 3 days per week, Private health insurance with Medicare (Blue package + hospital coverage).

Matching Summary

Match Score: 85

Formlabs is seeking a Technical Customer Service Agent who is fluent in Italian and English to support customers in the EMEA region. The role involves resolving technical issues, educating clients on 3D printing technologies, and collaborating with engineering teams, all within a vibrant and inclusive company culture.

Skills & Requirements

Must-have

  • Business-fluent Italian and English
  • Technical issue resolution
  • Customer and reseller support
  • Phone, email, and chat communication

Nice-to-have

  • Passion for 3D printing
  • Startup environment experience

Key Requirements

  • Business-fluent Italian
  • Business-fluent English

Work Rights

Not specified

Tailored Resume

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