Execute Copilot enablement and community support to accelerate user adoption by delivering trainings, running Q&A sessions, and maintaining knowledge assets
Job Summary
Execute Copilot enablement and community support to accelerate user adoption by delivering trainings, running Q&A sessions, and maintaining knowledge assets.
Collaborate with Tech Infrastructure on issue triage and support the project team with project management and reporting activities.
Uphold data privacy, security, and responsible AI practices in all training and community interactions.
Matching Summary
Execute Copilot enablement and community support to accelerate user adoption by delivering trainings, running Q&A sessions, and maintaining knowledge assets.
Skills & Requirements
Must-have
Copilot enablement and community support
Deliver trainings using prepared materials
Microsoft 365, Teams, SharePoint, Copilot
Technical writing for FAQs and how-to
Collaborative mindset and proactive problem solving
Nice-to-have
User adoption and self-service
Data privacy and responsible AI practices
Additional languages are an advantage
Key Requirements
2+ years in training delivery, customer support, or community moderation
Bachelor’s degree in Business, Communications, Information Systems, Learning and Development, or related field