Customer Service Representative With Finnish

500

Warsaw, Poland
Not specified; not specified; benefits include pri...
Hybrid (3 days in-office, 2 days remote)
Proficiency in finnish language
Proficiency in english language
2+ years customer service experience
Solenis is seeking a Customer Service Representative fluent in Finnish to join their hybrid team in Warsaw, Poland. The role involves addressing complex customer needs, mentoring junior staff, and enhancing service processes, requiring a minimum of two years of customer service experience

Job Summary

  • The role serves as a key contact for complex customer needs while providing expert support to ensure high satisfaction.
  • Employees will mentor entry-level representatives and actively identify improvements in service processes.
  • The company offers competitive compensation including private medical care, life insurance, and a partially funded sports card.

Matching Summary

Match Score: 85

Solenis is seeking a Customer Service Representative fluent in Finnish to join their hybrid team in Warsaw, Poland. The role involves addressing complex customer needs, mentoring junior staff, and enhancing service processes, requiring a minimum of two years of customer service experience.

Salary

Not specified; Not specified; Benefits include private medical care, life insurance, retirement plan, and sports card

Skills & Requirements

Must-have

  • Proficiency in Finnish language
  • Proficiency in English language
  • 2+ years customer service experience
  • Resolve complex customer issues
  • Mentor junior team members

Nice-to-have

  • Experience with SAP CRM tools
  • Experience with Salesforce platform
  • Excellent communication skills
  • Strong problem-solving abilities
  • Additional education beyond high school

Key Requirements

  • High school diploma required
  • Eligible to work in EU area
  • Finnish and English proficiency mandatory

Work Rights

Must be eligible to work in the EU area

Tailored Resume

Cover Letter