Customer Engagement Coordinator - Key Carrier

TJX Companies

Fort Collins, CO, USA
Base: $17.16 to $17.66 ph; bonus/equity: not speci...
Exceptional customer service
Positive customer experience
Open availability nights weekends
The Key Carrier role is an elevated extension of the Coordinator role, taking on a leadership role in maintaining all aspects of the store

Job Summary

  • The Key Carrier role is an elevated extension of the Coordinator role, taking on a leadership role in maintaining all aspects of the store.
  • You will be responsible for creating a positive internal and external customer experience, addressing customer service issues, and ensuring operational procedures are followed.
  • Benefits include associate discount, EAP, 401(k) contributions, and eligibility for medical/dental/vision, paid time off, and more based on service or hours.

Matching Summary

The Key Carrier role is an elevated extension of the Coordinator role, taking on a leadership role in maintaining all aspects of the store.

Salary

Base: $17.16 to $17.66 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) contributions, potential for medical/dental/vision, paid time off, and more

Skills & Requirements

Must-have

  • Exceptional customer service
  • Positive customer experience
  • Open availability nights weekends
  • Act as Manager on Duty
  • Adhering to company policy
  • Prioritize tasks as needed

Nice-to-have

  • Team player
  • Flexible schedule
  • Respond to changes
  • Superior communication skills
  • Attention to detail

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Knowledge of company software
  • Proven problem solving skills
  • Able to coach and delegate

Work Rights

Not specified

Tailored Resume

Cover Letter