Policy Service Officer Ii

Tbe

Regulatory compliance
Customer service skills
Call handling experience
The purpose of this role is to provide customer service support by answering inquiries via phone calls

Job Summary

  • The purpose of this role is to provide customer service support by answering inquiries via phone calls.
  • Additionally, the role involves operating a switchboard to connect callers to the relevant personnel.
  • Ensure 100% regulatory compliance with laws and industry codes.

Matching Summary

The purpose of this role is to provide customer service support by answering inquiries via phone calls.

Skills & Requirements

Must-have

  • Regulatory compliance
  • Customer service skills
  • Call handling experience

Nice-to-have

  • Experience in insurance or banking
  • Strong communication skills
  • Ability to manage objections

Key Requirements

  • Some relevant work experience
  • Tertiary Degree or equivalent education

Work Rights

Not specified

Tailored Resume

Cover Letter