Medtronic is seeking a Customer Service Representative III for a fully remote position, responsible for providing telephone support to customers, handling product complaints, and coordinating service requests. The ideal candidate should have a high school diploma and at least four years of relevant experience in customer service or healthcare
Job Summary
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do.
This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts.
Medtronic offers a competitive Salary and flexible Benefits Package including health insurance, 401(k) plans, paid time off, and employee stock purchase plans.
Matching Summary
Match Score: 85
Medtronic is seeking a Customer Service Representative III for a fully remote position, responsible for providing telephone support to customers, handling product complaints, and coordinating service requests. The ideal candidate should have a high school diploma and at least four years of relevant experience in customer service or healthcare.
Salary
Base: $40,800.00 - $61,200.00 USD; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Health, dental, vision insurance, 401(k), paid time off, employee stock purchase plan
Skills & Requirements
Must-have
Timely telephone customer support
Data entry into business systems
Product complaint documentation
Return Goods Authorization processing
Cross-functional collaboration
Remote work environment
Nice-to-have
Medical device experience
Knowledge of healthcare products
Positive and professional communication
Key Requirements
High School diploma or equivalent
Minimum 4 years relevant customer service or healthcare experience
Unrestricted U.S. work authorization at time of hire
Degree meeting 8 C.F.R. § 214.2(h)(4)(iii)(A) for foreign Baccalaureate degrees
Work Rights
Must have unrestricted U.S. work authorization at time of hire