Client Support Services Specialist

Nasdaq

Philadelphia, PA, USA
Base: $81,000 - $142,000; bonus/equity: generous a...
Hybrid
3+ years of client support experience
Strong problem-solving skills
Excellent communication skills
You'll play a critical role in supporting Nasdaq's North American Markets customers

Job Summary

  • You'll play a critical role in supporting Nasdaq's North American Markets customers.
  • You will ensure efficient, high-quality service delivery for Nasdaq Eclipse Trading.
  • Nasdaq offers a competitive rewards package that recognizes the unique needs of employees.

Matching Summary

You'll play a critical role in supporting Nasdaq's North American Markets customers.

Salary

Base: $81,000 - $142,000; Bonus/Equity: Generous annual bonus/commission; Benefits: Comprehensive medical, dental and vision coverage

Skills & Requirements

Must-have

  • 3+ years of client support experience
  • Strong problem-solving skills
  • Excellent communication skills

Nice-to-have

  • Familiarity with FIX protocol
  • Knowledge of U.S. equities market structure
  • Prior experience with Nasdaq systems

Key Requirements

  • Bachelor's degree in related field
  • Ability to manage escalated issues under pressure
  • Must be authorized to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter