Home Based Dcx Team Leader

DCX

Remote
Base: php 50,000 - 52,000; bonus/equity: not speci...
Team leadership in bpo
Microsoft excel proficiency
Remote work capability
The DCX Team Leader is responsible for ensuring each team member meets and exceeds client expectations regarding task completion, attendance, and satisfaction

Job Summary

  • The DCX Team Leader is responsible for ensuring each team member meets and exceeds client expectations regarding task completion, attendance, and satisfaction.
  • DCX is committed to a compassionate work environment with generous salaries, empathetic management, growth-oriented training, and additional perks such as work-from-home opportunities.
  • The company supports growth-minded small and medium-sized businesses in the USA by providing superior back-office services with attention to detail and innovative ideas.

Matching Summary

The DCX Team Leader is responsible for ensuring each team member meets and exceeds client expectations regarding task completion, attendance, and satisfaction.

Salary

Base: PHP 50,000 - 52,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Team leadership in BPO
  • Microsoft Excel proficiency
  • Remote work capability
  • Employee performance management
  • Client communication skills
  • Training and coaching team members

Nice-to-have

  • Self-motivated
  • Results driven
  • Strong multitasking skills
  • Empathy with customers
  • Creative problem solving
  • Intuitive with software

Key Requirements

  • Minimum 3 years team lead experience
  • Minimum 3 years BPO industry experience
  • Microsoft Office knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter