Customer Experience Associate

TD Bank

Whistler, Canada
Exceptional customer experience
Financial transactions
Respond to customer concerns
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice

Job Summary

  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.
  • Support the achievement of business objectives by supporting advice goals, promoting products, advice, services and banking capabilities, and understanding operating policies and procedures.
  • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment, while keeping others informed and up-to-date about relevant information.

Matching Summary

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Financial transactions
  • Respond to customer concerns
  • Identify customer needs
  • Promote products and services
  • Comply with Bank Code of Conduct

Nice-to-have

  • Positive work environment
  • Team effectiveness
  • Brand champion

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Post-Secondary or Undergraduate degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter