Représentant.e Du Service À La Clientèle, Indemnisation

Intact Financial Corporation

Base: $43,600 - $53,200 annually; bonus: up to dou...
Hybrid
Superior organizational skills
Excellent listening and communication skills
Ability to work monday to friday 7am-6pm
Intact Financial Corporation is seeking a Customer Service Representative for Claims to join their hybrid team. The role involves addressing customer inquiries, processing claims, and providing exceptional service while meeting performance metrics

Job Summary

  • The role involves acting as a subject matter expert on policies and products while managing a high volume of inbound claims calls.
  • Employees receive competitive compensation including a salary range of $43,600-$53,200, an annual bonus target of 5%, and access to a defined benefit pension plan.
  • The position requires flexibility to handle changing priorities and initiate difficult conversations with empathy regarding coverage or operational challenges.

Matching Summary

Match Score: 85

Intact Financial Corporation is seeking a Customer Service Representative for Claims to join their hybrid team. The role involves addressing customer inquiries, processing claims, and providing exceptional service while meeting performance metrics.

Salary

Base: $43,600 - $53,200 annually; Bonus: Up to double the 5% target based on performance; Benefits: Hybrid work model, wellness account, telemedicine, share plan up to 12% match, defined benefit pension

Skills & Requirements

Must-have

  • Superior organizational skills
  • Excellent listening and communication skills
  • Ability to work Monday to Friday 7am-6pm

Nice-to-have

  • Insurance experience considered an asset
  • Customer service and sales experience preferred
  • Self-motivated and resilient personality

Key Requirements

  • Must be eligible to work in Canada
  • No Canadian work experience required but eligibility is mandatory
  • Flexible to work statutory holidays

Work Rights

Must be eligible to work in Canada from start date

Tailored Resume

Cover Letter