Job Summary

• The IT Client Services Specialist I serves as an entry-level technical representative for the IT Client Services Team, delivering high-touch customer service through the University’s IT Service Center and various remote support channels.
• This role combines front-line Service Desk operations with endpoint and classroom technology support, ensuring consistent technical experiences across academic, administrative, and learning environments.
• The role further supports the broader departmental mission by assisting with university-wide initiatives—such as the Computer Refresh Program and Client Engagement Programs—while coordinating technical needs for high-profile events like Commencement and Board of Trustees meetings.

Matching Summary

Salary

Base: $62k-$71k; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 0-1 years of related experience
• Associate’s degree in related field required
• Ability to lift 50 pounds
• Driver's license in good standing required

Work Rights