Case Manager - Specialised Insurance

161

Sydney, Australia
Not specified; generous discounts; annual compyny ...
Fully remote
Extensive customer service experience
Proactive mental health and physical claims management
Strong communication and empathy skills
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
  • The company fosters a learning culture that invests in employee development and offers up to 16 weeks of paid parental leave.
  • Employees will work within a diverse team based in Sydney with flexibility to work from home up to 3 days per week.

Matching Summary

This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.

Salary

Not specified; Generous discounts; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive mental health and physical claims management
  • Strong communication and empathy skills

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Strategic thinking for minimizing claim costs

Key Requirements

  • Extensive customer service experience
  • Allied health or disability support experience (advantageous)
  • High level of empathy and resilience

Work Rights

Not specified

Tailored Resume

Cover Letter