Associate Manager Service Management

DXC Technology Australia & New Zealand

Monitoring service quality
Client engagement
Service documentation maintenance
The role involves assisting in monitoring service quality and adherence to SLAs and KPIs

Job Summary

  • The role involves assisting in monitoring service quality and adherence to SLAs and KPIs.
  • You will engage with clients to gather feedback and address concerns.
  • The company prioritizes in-person collaboration while offering flexibility for individual work styles.

Matching Summary

The role involves assisting in monitoring service quality and adherence to SLAs and KPIs.

Skills & Requirements

Must-have

  • Monitoring service quality
  • Client engagement
  • Service documentation maintenance

Nice-to-have

  • Continuous learner
  • Team collaboration
  • Inclusive environment

Key Requirements

  • Bachelor's degree or equivalent experience
  • 6+ years relevant work experience
  • 2+ years in a similar role

Work Rights

Not specified

Tailored Resume

Cover Letter