Associate Member Service Representative

State Employees' Credit Union

Elkin, NC, US
Not specified; not specified; not specified
Office-based (in-person)
High school diploma or ged equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
The Associate Member Service Representative position at State Employees' Credit Union in Elkin, NC, is an entry-level role focused on delivering exceptional member service while performing routine branch operations. The role requires strong communication skills and a commitment to the credit union's core values

Job Summary

  • The Associate Member Service Representative is an entry-level position designed to provide foundational knowledge of branch operations.
  • Team members are responsible for providing exemplary service by responding to inquiries via phone, in-person, and digital channels.
  • Employees must process transactions, manage cash drawers, and adhere to strict security and regulatory requirements.

Matching Summary

Match Score: 75

The Associate Member Service Representative position at State Employees' Credit Union in Elkin, NC, is an entry-level role focused on delivering exceptional member service while performing routine branch operations. The role requires strong communication skills and a commitment to the credit union's core values.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong verbal and written communication skills
  • Ability to balance cash drawers and vaults
  • Compliance with credit union policies and regulations
  • Proficiency in computer keyboard data entry

Nice-to-have

  • Bachelor's degree or CCUE Certification
  • Positive attitude toward members and teammates
  • Aptitude for developing member confidence and trust
  • Interest in financial advisory products
  • Experience with CXone system

Key Requirements

  • High school diploma or GED required
  • Completion of Core Module Program within 12 months
  • Must demonstrate SECU Core Values consistently

Work Rights

Not specified

Tailored Resume

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