Manager, Customer Solution Consulting

ConnectWise

Remote
Remote
Lead a team of solution consultants
Drive partner success
Provide advanced technical guidance
The Manager, Solution Consulting is responsible for leading a team focused on being the technical bridge between ConnectWise and our valued partners, combining deep product expertise with strategic problem-solving to drive partner success

Job Summary

  • The Manager, Solution Consulting is responsible for leading a team focused on being the technical bridge between ConnectWise and our valued partners, combining deep product expertise with strategic problem-solving to drive partner success.
  • This role supports the team to become trusted technical advisors who ensure partners maximize value from ConnectWise solutions while providing critical feedback to enhance our product offerings.
  • Essential duties include setting day-to-day operational objectives, supervising colleagues, managing and mentoring the team, and delivering advanced technical guidance and enablement to partners.

Matching Summary

The Manager, Solution Consulting is responsible for leading a team focused on being the technical bridge between ConnectWise and our valued partners, combining deep product expertise with strategic problem-solving to drive partner success.

Skills & Requirements

Must-have

  • Lead a team of solution consultants
  • Drive partner success
  • Provide advanced technical guidance
  • Collaborate with Product Management

Nice-to-have

  • Foster a collaborative team environment
  • Enhance product offerings
  • Strategic problem-solving

Key Requirements

  • 5+ years of relevant experience
  • 2+ years of managerial experience
  • Bachelor’s degree or equivalent business experience
  • Strong understanding of IT service management, business automation, and cybersecurity concepts
  • Experience with API integrations, database management, and cloud platforms

Work Rights

Not specified

Tailored Resume

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