Ecommerce Customer Service Advisor

gsfgroupcareers

Wolverhampton, United Kingdom
Not specified; benefits: 28 days annual leave; emp...
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Proven track record in telesales
Excellent interpersonal communication skills
Ability to work under pressure
** GSF Car Parts is seeking an Ecommerce Customer Service Advisor for their National Distribution Centre in Wolverhampton. The role involves supporting customers through pre- and post-purchase inquiries to enhance ecommerce sales and customer satisfaction. **

Job Summary

  • The role involves playing a key part in achieving ecommerce sales and customer service objectives through telephone and online communication channels.
  • Candidates will be responsible for providing a quality customer experience from order receipt to dispatch while maximizing sales opportunities.
  • The company offers 28 days annual leave, an employee discount scheme, healthcare cash plan, and internal development programmes.

Matching Summary

Match Score: 75

** GSF Car Parts is seeking an Ecommerce Customer Service Advisor for their National Distribution Centre in Wolverhampton. The role involves supporting customers through pre- and post-purchase inquiries to enhance ecommerce sales and customer satisfaction. **

Salary

Not specified; Benefits: 28 days annual leave; Employee discount scheme; Healthcare cash plan; Company pension

Skills & Requirements

Must-have

  • Proven track record in telesales
  • Excellent interpersonal communication skills
  • Ability to work under pressure
  • Multi-monitor workspace proficiency
  • Target driven motivation

Nice-to-have

  • Interest in automotive industry
  • Experience within motorsport sector
  • Desire to learn industry knowledge
  • Strong customer focus attitude

Key Requirements

  • Proven track record in telesales or customer service

Work Rights

Not specified

Tailored Resume

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