You will be responsible for providing world class customer service to our clients, interacting regularly with internal and external customers and partners
Job Summary
You will be responsible for providing world class customer service to our clients, interacting regularly with internal and external customers and partners.
This role requires analyzing client data to reconcile and resolve discrepancies or with data entry to enroll customers to specific benefits.
Join us in driving growth and improving lives by guiding our customers through the health care system, empowering them with the information and insight they need.
Matching Summary
You will be responsible for providing world class customer service to our clients, interacting regularly with internal and external customers and partners.
Skills & Requirements
Must-have
Client invoicing and account reconciliation
Collections processes and procedures
Research billing or payment inquiries
Manage assigned portfolio of client accounts
Enroll customers in applicable systems
Nice-to-have
Customer focus and responsiveness
Drive for results and perseverance
Learning on the fly
Cross-cultural sensitivity
Team player with effective communication
Key Requirements
High School degree required
Bachelor's degree preferred
Previous work experience in fast-paced environment
Accounts Receivable experience a plus
Microsoft Office with intermediate Excel and Access knowledge