Competitive salary; not specified; 25 days holiday...
On-site
Manage reservations via telephone, email, website
Anticipate guest needs and provide solutions
Maximize revenue and identify sales opportunities
Provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton, Amsterdam
Job Summary
Provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton, Amsterdam.
Manage new and existing individual rooms reservations through telephone, email, and website reservations, maximizing revenue and identifying sales opportunities.
Become part of a team that’s very passionate about creating great hospitality experiences with competitive salary and numerous benefits.
Matching Summary
Provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton, Amsterdam.
Salary
Competitive salary; Not specified; 25 days holiday (plus bank holidays), Food on us during your shift, free night at The Hoxton and a meal for two, Time off to volunteer, Hox Hero and Nifty fifty, annual diversity and inclusion calendar of events, Regular team get togethers, access to OpenUp, Swapfiets membership with a discount, discounted Urban Sports Club membership, Excellent discounts across The Hoxton and the global Ennismore family
Skills & Requirements
Must-have
Manage reservations via telephone, email, website
Anticipate guest needs and provide solutions
Maximize revenue and identify sales opportunities
Communicate with internal teams
Nice-to-have
Passionate about hospitality experiences
Positive impact on guests
Willing to try new things
Works hard and supports team
Key Requirements
Previous experience in hotel reservations preferred