Senior Manager, It Service Management

Integer

**
Itil best practices
Incident management
Change management
** Integer is seeking a Senior Manager for IT Service Management who will oversee ITSM governance, manage incident and change processes, and ensure compliance with SOX ITGCs. The ideal candidate will have over 10 years of experience in ITSM and a strong understanding of ITIL practices, coupled with excellent communication and leadership skills. **

Job Summary

  • Integer values are embedded in everything we do, focusing on customer success and innovation.
  • The role involves overseeing ITSM practices and ensuring effective governance and audit readiness.
  • We offer a comprehensive benefits package including medical, dental, vision, and 401(k) with company matching.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management who will oversee ITSM governance, manage incident and change processes, and ensure compliance with SOX ITGCs. The ideal candidate will have over 10 years of experience in ITSM and a strong understanding of ITIL practices, coupled with excellent communication and leadership skills. **

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs compliance

Nice-to-have

  • Executive communication skills
  • Continuous improvement mindset
  • Collaboration and teamwork

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter