Job Summary

• The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web, providing customer service support and resolution of routine problems and questions regarding client products and/or services.
• Concentrix offers a global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging, with real career (and personal) growth potential.
• Benefits available to eligible employees include medical, dental, and vision insurance, 401(k) retirement plan, paid time off and holidays, and paid training days.

Matching Summary

Salary

Base: $17.00 - $19.96/hr.; Bonus/Equity: Incentives that align with individual and company performance; Benefits: Medical, dental, vision, EAP, 401(k), PTO, holidays, paid training

Skills & Requirements

Key Requirements

• High school diploma or equivalent
• 2 years customer service experience
• Financial support experience preferred
• Knowledge of card types
• Ability to ask probing questions
• Ability to utilize resources
• U.S. citizen or lawful permanent resident

Work Rights