Service Support Specialist

Retirementcorporation

San Diego, CA, United States
Base: $20.00ph - $21.00ph; bonus/equity: not speci...
On-site
Sense of urgency
Attention to detail
Strong communication skills
This role provides exemplary customer service in all areas of helping client families following the loss of a loved one

Job Summary

  • This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.
  • The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
  • Benefits include Medical, Dental, Vision, Flexible Spending Accounts, Health Savings Account with Company Contribution, Sick Leave, Disability, Life Insurance, and a 401(k) Retirement Savings Plan with Company match.

Matching Summary

This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.

Salary

Base: $20.00/Hr - $21.00/Hr; Bonus/Equity: Not specified; Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Skills & Requirements

Must-have

  • sense of urgency
  • attention to detail
  • strong communication skills
  • compassion and integrity
  • ability to maintain confidentiality
  • work beyond standard business hours

Nice-to-have

  • pro-actively seeks out tasks
  • motivated, enthusiastic work ethic
  • funeral industry experience

Key Requirements

  • High School diploma or equivalent
  • Good driving record and valid driver’s license
  • 2 years of experience in an office clerical or customer service capacity
  • Experience working in a customer-focused and fast-paced professional environment

Work Rights

Not specified

Tailored Resume

Cover Letter