Software Engineer - Customer Escalations - C++

Omnissa

Mountain View, CA, US
Base: usd $120,000 – $226,000; bonus/equity: not s...
Hybrid
C++ software engineering
Customer issue troubleshooting
Cross-functional collaboration
This role involves diagnosing complex technical issues and delivering exceptional support experiences. You will collaborate with various teams to ensure customer issues are resolved efficiently. Omnissa offers competitive compensation and a variety of benefits including employee ownership and growth opportunities

Job Summary

  • This role involves diagnosing complex technical issues and delivering exceptional support experiences. You will collaborate with various teams to ensure customer issues are resolved efficiently. Omnissa offers competitive compensation and a variety of benefits including employee ownership and growth opportunities.

Matching Summary

This role involves diagnosing complex technical issues and delivering exceptional support experiences. You will collaborate with various teams to ensure customer issues are resolved efficiently. Omnissa offers competitive compensation and a variety of benefits including employee ownership and growth opportunities.

Salary

Base: USD $120,000 – $226,000; Bonus/Equity: Not specified; Benefits: Health insurance, 401k with matching contributions, paid-time off

Skills & Requirements

Must-have

  • C++ software engineering
  • customer issue troubleshooting
  • cross-functional collaboration

Nice-to-have

  • DevOps and Agile familiarity
  • excellent communication skills
  • continuous improvement mindset

Key Requirements

  • 3-5 years of experience
  • expertise in enterprise software
  • hands-on proficiency in Python and PowerShell

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter