Restaurant Service Supervisor (10-month Contract) - The Rec Room Brentwood

The Rec Room Brentwood

Brentwood, Canada
Base: 20.85cad; bonus/equity: not specified; benef...
Seamless guest service
Maintain seamless operation
Resolve guest concerns
Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand

Job Summary

  • Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand.
  • Ensure that guests are greeted upon arrival, and questions or concerns are promptly and courteously resolved, while striving to achieve sales targets.
  • Deliver employee training and development for assigned area of responsibility and ensure the facility consistently meets Rec Room and legislative cleanliness and safety standards.

Matching Summary

Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand.

Salary

Base: 20.85CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • seamless guest service
  • maintain seamless operation
  • resolve guest concerns
  • clean and tidy areas
  • handle telephone calls
  • professional hospitality
  • achieve sales targets

Nice-to-have

  • enhance brand reputation
  • role model company culture
  • drive financial performance
  • effective communications
  • anticipate and react

Key Requirements

  • 1-3 years supervisory experience
  • flexible shifts required
  • work under pressure
  • excellent leadership skills
  • customer service experience
  • people management experience
  • Serving It Right Liquor Certification

Work Rights

Not specified

Tailored Resume

Cover Letter