Associate Director, Customer Relationship Management

AstraZeneca

Wilmington, DE, USA
Veeva crm technology solutions
Omnichannel capabilities enhancements
Cross-functional collaboration
This role is a key player on the team essential for supporting current VEEVA technology solutions across IBEX, Sales and Marketing

Job Summary

  • This role is a key player on the team essential for supporting current VEEVA technology solutions across IBEX, Sales and Marketing.
  • You will play a significant role in shaping and deploying ongoing evolutions in AZ’s CRM capability, especially with respect to enhancements in our omnichannel capabilities.
  • In exchange for a fast-paced environment, this role offers significant opportunities for leadership exposure and professional development.

Matching Summary

This role is a key player on the team essential for supporting current VEEVA technology solutions across IBEX, Sales and Marketing.

Skills & Requirements

Must-have

  • Veeva CRM technology solutions
  • omnichannel capabilities enhancements
  • cross-functional collaboration
  • process optimization and streamlining

Nice-to-have

  • thought leader on capability building
  • knowledge of sampling and digital marketing

Key Requirements

  • Bachelor's degree
  • 5+ years pharmaceutical/biotech experience
  • Experience with Veeva, Salesforce or other CRM platforms
  • Ability to influence others without authority
  • Previous cross-functional team experience
  • Pharmaceutical Sales Experience (Preferred)
  • Experience with development and support of CRM or other technology capabilities (Preferred)

Work Rights

Not specified

Tailored Resume

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