Senior Technical Service Supervisor

Medtronic

United Kingdom
Base: 52,800.00 gbp - 79,200.00 gbp; bonus/equity:...
Bachelor's degree with 3+ years experience
Medical device field service experience
Valid driver's license required
This role serves as the primary liaison between internal teams, external customers, and field service engineers for all service and repair matters

Job Summary

  • This role serves as the primary liaison between internal teams, external customers, and field service engineers for all service and repair matters.
  • The position involves managing escalations, negotiating prices, supporting sales tenders, and providing technical advice on medical products.
  • Medtronic offers a competitive salary range of 52,800.00 GBP to 79,200.00 GBP along with a short-term incentive plan and flexible benefits.

Matching Summary

This role serves as the primary liaison between internal teams, external customers, and field service engineers for all service and repair matters.

Salary

Base: 52,800.00 GBP - 79,200.00 GBP; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Competitive flexible benefits package

Skills & Requirements

Must-have

  • Bachelor's degree with 3+ years experience
  • Medical device field service experience
  • Valid driver's license required
  • Strong negotiation and presentation skills
  • People management and scheduling expertise

Nice-to-have

  • Ability to perform under pressure
  • Willingness to travel frequently
  • Experience with electronic equipment repair
  • Proven analytical problem-solving skills

Key Requirements

  • Bachelor's degree or advanced degree
  • 3+ years relevant experience
  • Valid driver's license
  • Experience diagnosing medical devices

Work Rights

Not specified

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