Customer Banking Specialist - Epping

CBA New Digital Businesses Pty Ltd

Epping, Australia
Monday - friday, 9:30 am - 4:00 pm (predetermined roster)
In-depth customer conversations
Support banking needs
Process credit applications
CBA New Digital Businesses is seeking a Customer Banking Specialist for their Epping branch to deliver exceptional customer service while addressing banking needs. The role requires effective communication, problem-solving skills, and a commitment to customer-centric service in a fast-paced environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • As the Customer Banking Specialist in our Epping Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Matching Summary

Match Score: 85

CBA New Digital Businesses is seeking a Customer Banking Specialist for their Epping branch to deliver exceptional customer service while addressing banking needs. The role requires effective communication, problem-solving skills, and a commitment to customer-centric service in a fast-paced environment.

Skills & Requirements

Must-have

  • in-depth customer conversations
  • support banking needs
  • process credit applications
  • financial health checks
  • demonstrate digital banking options
  • problem solve effectively

Nice-to-have

  • champion risk-adverse culture
  • articulate financial terms clearly
  • holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask right questions
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

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