The Customer Service Representative (CSR) supports the delivery of defined, high quality, transactional and business service associated with the order fulfillment process
Job Summary
The Customer Service Representative (CSR) supports the delivery of defined, high quality, transactional and business service associated with the order fulfillment process.
You will be responsible for completing the order process from receipt of customer orders through to dispatch and then invoice, using standard SAP processes and functionality.
We are looking for someone that is passionate about providing the best customer service and solutions, with a focus on effective problem solving and ability to analyse challenging situations.
Matching Summary
The Customer Service Representative (CSR) supports the delivery of defined, high quality, transactional and business service associated with the order fulfillment process.
Skills & Requirements
Must-have
Order fulfillment process
SAP processes and functionality
Proactive customer communication
English and Spanish fluency
Nice-to-have
Continuous improvement focus
Analytical and problem-solving skills
Organized and systematic approach
Key Requirements
Bachelor's or Master's Degree
Experience working as a Customer Service Representative