Associate-policy Owner Services (sg) - 1 Year Contract

AIA

Singapore, SG
Not specified
Process customer and internal requests promptly
Adhere to approved standard operating procedures
Maintain high accuracy in all transactions
AIA is seeking an Associate in Policy Owner Services for a one-year contract in Singapore, focusing on efficient processing of customer requests and adherence to service quality standards. The role emphasizes digital transformation, process improvement, and ongoing training for career growth

Job Summary

  • The role is responsible for processing customer and internal requests accurately and efficiently within agreed Service Level Agreements.
  • Associates will support digital transformation initiatives and contribute to process improvement while adhering to strict SOPs.
  • Candidates must maintain high accuracy in transactions while ensuring compliance with company policies and regulatory requirements.

Matching Summary

Match Score: 85

AIA is seeking an Associate in Policy Owner Services for a one-year contract in Singapore, focusing on efficient processing of customer requests and adherence to service quality standards. The role emphasizes digital transformation, process improvement, and ongoing training for career growth.

Skills & Requirements

Must-have

  • Process customer and internal requests promptly
  • Adhere to approved Standard Operating Procedures
  • Maintain high accuracy in all transactions
  • Ensure timely closure of pending cases
  • Follow up on case progress effectively

Nice-to-have

  • Support digital transformation initiatives
  • Contribute to process improvement efforts
  • Participate in ongoing training activities
  • Collaborate effectively with team members
  • Drive continuous career growth opportunities

Key Requirements

  • 1 Year Contract duration
  • Ability to work within SLA timelines
  • Strict adherence to Standard Operating Procedures

Work Rights

Not specified

Tailored Resume

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