Job Summary

• You will lead and supervise a dynamic team of F&I Pro Help Desk Analysts, providing day-to-day guidance, performance management, and professional development to ensure consistent, high-quality dealer support.
• Your leadership will ensure seamless dealer engagement, effective issue resolution, and continuous improvement of support services, while aligning team goals with broader departmental and organizational strategies.
• Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs.

Matching Summary

Salary

Pay offered dependent on knowledge, skills, and experience; Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs.

Skills & Requirements

Key Requirements

• Bachelor’s degree OR 5+ years relevant experience
• Experience leading/managing teams
• Customer or dealer support experience
• Strong decision-making skills
• Cross-functional leadership capabilities

Work Rights