Customer Service Specialist

DICK'S Sporting Goods

Scottsdale, AZ, US
Not specified (assumed on-site due to retail environment)
Excellent customer experience delivery
Front-end operations execution
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Customer Service Specialist in Scottsdale, AZ, to enhance customer experiences and support store operations. The role emphasizes exceptional service, teamwork, and adherence to company standards

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The position requires assisting managers with department scheduling, directing workflow, and monitoring associate performance to ensure high standards.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Customer Service Specialist in Scottsdale, AZ, to enhance customer experiences and support store operations. The role emphasizes exceptional service, teamwork, and adherence to company standards.

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations execution
  • Register coverage and cash handling
  • Team scheduling and workflow direction
  • Merchandising and presentation standards

Nice-to-have

  • Inclusive and diverse workforce commitment
  • All-hands-on-deck team approach
  • Product knowledge eagerness
  • Training new teammates on programs

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items occasionally
  • Ability to stand or walk for up to 4 hours

Work Rights

Not specified

Tailored Resume

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