Client Director - Life Sciences

ServiceNow

New York, United States
Base: $164,180 - $204,400; bonus/equity: variable/...
Remote
Executive relationship management
Develop servicenow solutions
Build multi-tiered relationships
You will produce new business with a defined set of ServiceNow's largest existing accounts

Job Summary

  • You will produce new business with a defined set of ServiceNow's largest existing accounts.
  • You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.
  • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience.

Matching Summary

You will produce new business with a defined set of ServiceNow's largest existing accounts.

Salary

Base: $164,180 - $204,400; Bonus/Equity: Variable/incentive compensation and equity (when applicable); Benefits: Health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away, family leave programs

Skills & Requirements

Must-have

  • Executive relationship management
  • Develop ServiceNow solutions
  • Build multi-tiered relationships
  • Achieve financial targets
  • Leverage AI in work processes

Nice-to-have

  • Strategic leadership to clients
  • Promote outstanding customer experience
  • Global account development

Key Requirements

  • 7+ years of experience in client management
  • 2+ years of experience as a Client Director
  • Validated multi-million-dollar sales solutions experience
  • Previous sales experience in ITSM, HR, Security Operations, Customer Service, IT Operations Management
  • Experience achieving sales targets
  • Experience leading virtual or matrixed teams
  • Ability to understand broad, macro-level business IT needs
  • Travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter