Base: $21.50ph; bonus/equity: not specified; benef...
On-site
Resolve customer disputes
Handle customer inquiries
Microsoft word and excel proficiency
Collaborate with other departments to resolve customer disputes efficiently while developing proficiency in proprietary operational systems
Job Summary
Collaborate with other departments to resolve customer disputes efficiently while developing proficiency in proprietary operational systems.
Provide exceptional customer service that fosters positive relationships and supports company reputation.
Waste Connections offers excellent benefits, including medical, dental, and vision insurance, a 401(k) retirement plan, and unlimited opportunities for growth.
Matching Summary
Collaborate with other departments to resolve customer disputes efficiently while developing proficiency in proprietary operational systems.
Salary
Base: $21.50/HR; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, flexible spending account, long-term and short-term disability insurance, life insurance, 401(k) retirement plan
Skills & Requirements
Must-have
resolve customer disputes
handle customer inquiries
Microsoft Word and Excel proficiency
foster positive relationships
fast-paced call environment
upsell additional services
Nice-to-have
energetic and have individual initiative
creativity
winning team
Key Requirements
High school diploma or equivalent preferred
Minimum of 2 years experience in a customer service role
Proficiency in Microsoft Word, Excel, and email systems
Strong typing and 10-key skills
Excellent organizational, written, and verbal communication skills