Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $95,000 usd - $14...
Hybrid (at least 50% in-office time required per quarter)
Ai/ml customer-facing experience
Talent acquisition transformation
Customer success framework
Workday is seeking a Specialized Customer Success Manager for Talent AI in Atlanta, Georgia. The role focuses on driving customer adoption and value realization for AI-powered Talent Acquisition workflows, requiring strong customer-facing and HR technology experience

Job Summary

  • As a Specialized Customer Success Manager for Talent AI, you will be at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm, and we look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.

Matching Summary

Match Score: 85

Workday is seeking a Specialized Customer Success Manager for Talent AI in Atlanta, Georgia. The role focuses on driving customer adoption and value realization for AI-powered Talent Acquisition workflows, requiring strong customer-facing and HR technology experience.

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Benefits: Comprehensive benefits

Skills & Requirements

Must-have

  • AI/ML customer-facing experience
  • Talent Acquisition transformation
  • Customer Success framework
  • strategic customer engagements
  • data and adoption metrics

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • bold ideas
  • genuine care

Key Requirements

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML or data-driven products experience
  • Bachelor’s degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter