Patient Service Representative (psr) - Pediatrics

Advocate Aurora Health

Park Ridge, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
** Advocate Aurora Health is seeking a full-time Patient Service Representative for their Pediatrics department in Park Ridge, IL. The role involves providing high-quality service to patients, managing appointments, and handling billing inquiries, with a focus on effective communication and problem-solving. **

Job Summary

  • The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in a pediatric residency department.
  • Employees are responsible for managing billing services, ensuring accurate entry of charges, and maintaining confidential medical records according to corporate policies.
  • Advocate Health offers a comprehensive suite of benefits including health and welfare coverage, retirement plans with employer match, and educational assistance programs.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a full-time Patient Service Representative for their Pediatrics department in Park Ridge, IL. The role involves providing high-quality service to patients, managing appointments, and handling billing inquiries, with a focus on effective communication and problem-solving. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement Match, Educational Assistance

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for patient queries
  • Ability to work in high volume environment

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience handling difficult customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter