Customer Service Manager, Trade Operations

ICICI BANK LIMITED

Singapore, Singapore
Not specified
Scrutinize trade documents
Process letters of credit
Coordinate with trade services unit
ICICI Bank Limited is seeking a Customer Service Manager for Trade Operations in Singapore, responsible for overseeing trade finance activities and ensuring efficient processing of trade transactions. The ideal candidate should have at least one year of banking experience, particularly in trade operations, and strong communication skills

Job Summary

  • The role involves scrutinizing trade documents and raising requests for trade transactions to be processed by the Trade Services Unit.
  • Responsibilities include managing day-to-day trade finance activities such as letters of credit, bills discounting, and banker's guarantees.
  • The position requires coordinating with internal departments and external service providers to ensure timely settlement and accurate documentation.

Matching Summary

Match Score: 75

ICICI Bank Limited is seeking a Customer Service Manager for Trade Operations in Singapore, responsible for overseeing trade finance activities and ensuring efficient processing of trade transactions. The ideal candidate should have at least one year of banking experience, particularly in trade operations, and strong communication skills.

Skills & Requirements

Must-have

  • scrutinize trade documents
  • process letters of credit
  • coordinate with Trade Services Unit
  • manage import and export bills
  • ensure fee collection and settlement

Nice-to-have

  • experience in banking operations
  • strong communication skills
  • ability to resolve discrepancies
  • knowledge of AML/KYC checks
  • MIS and regulatory reporting support

Key Requirements

  • Minimum 1 year of relevant banking experience

Work Rights

Not specified

Tailored Resume

Cover Letter