Supervisor, Customer Support Services

TriNet

Hyderabad, India
On-site
Customer service duties
Company best practices
Operational efficiencies
The position will lead, develop, and drive a diverse team of both experienced and new non-exempt individual contributors toward providing excellent service to TriNet's customers, with an emphasis on achieving company targets and goals while upholding our corporate Core Values

Job Summary

  • The position will lead, develop, and drive a diverse team of both experienced and new non-exempt individual contributors toward providing excellent service to TriNet's customers, with an emphasis on achieving company targets and goals while upholding our corporate Core Values.
  • This role is vital in the support of our company's objectives including growth, delivery of superior service, successful implementation and training of both procedural and technological initiatives, driving operational efficiencies, and fostering team spirit in support of TriNet's culture and goals.
  • TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

Matching Summary

The position will lead, develop, and drive a diverse team of both experienced and new non-exempt individual contributors toward providing excellent service to TriNet's customers, with an emphasis on achieving company targets and goals while upholding our corporate Core Values.

Skills & Requirements

Must-have

  • Customer service duties
  • Company best practices
  • Operational efficiencies
  • Contact center technologies
  • Analytical and problem-solving skills
  • Interpersonal and communication skills

Nice-to-have

  • Motivated/inspired to take action
  • Drive team through change
  • Foster team spirit
  • Commitment to high ethical standards
  • Diverse workplace

Key Requirements

  • 3+ years Customer Service experience
  • 1+ years Supervisory experience
  • Bachelor's Degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter