The role serves as the initial point of entry for resolving customer inquiries regarding human resources, payroll, and benefits across multiple channels
Job Summary
The role serves as the initial point of entry for resolving customer inquiries regarding human resources, payroll, and benefits across multiple channels.
TriNet is a leading provider of comprehensive HR solutions for small to midsize businesses, aiming to enhance client productivity through strategic outsourcing.
Candidates are encouraged to apply even if they do not meet every single requirement, as the company values diverse backgrounds and potential.
Matching Summary
The role serves as the initial point of entry for resolving customer inquiries regarding human resources, payroll, and benefits across multiple channels.
Skills & Requirements
Must-have
Fluency in English advanced level
Knowledge of US Payroll Benefits or HR
Proficiency in Salesforce CRM system
Ability to work US daytime hours PST
Minimum typing speed of 35 words per minute
Nice-to-have
Experience with PeopleSoft software
Familiarity with contact center technologies
Commitment to high professional ethical standards
Adaptability to fast-paced changing environment
Empathetic communication style for clients
Key Requirements
Graduate degree or vocational training required
Must be available to work US daytime hours (5 AM to 5 PM PST)
In-office work arrangement required at Hyderabad location