4+ years marketing or technical writing experience
2+ years knowledge base content management
Bachelor's degree in english or communications
The role involves collaborating with SMEs, Legal, and Operations teams to maintain high-quality documentation that aligns with organizational standards
Job Summary
The role involves collaborating with SMEs, Legal, and Operations teams to maintain high-quality documentation that aligns with organizational standards.
Candidates are expected to translate complex legal and technical terminology into simple, user-friendly language for both internal and external audiences.
TriNet encourages applicants who may not meet every single requirement to apply, emphasizing a focus on potential and impact over perfect alignment.
Matching Summary
The role involves collaborating with SMEs, Legal, and Operations teams to maintain high-quality documentation that aligns with organizational standards.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
4+ years marketing or technical writing experience
2+ years Knowledge Base content management
Bachelor's degree in English or Communications
Strong editing and copywriting skills
Ability to simplify complex technical concepts
Nice-to-have
Experience using generative AI tools like Copilot
Proficiency with Salesforce Lightning
Experience automating KM workflows
Familiarity with semantic search tools
Strong project management capabilities
Key Requirements
Bachelor's degree required
4+ years experience in marketing or technical writing