Senior Manager, Field Service - Europe

ASM International

Dresden, Germany
On-site
15+ years semiconductor industry experience
10+ years people management role
Thin film metal diffusion deposition systems knowledge
This position leads a team of service operations managers and field service engineers to provide world-class customer service across diverse European customers

Job Summary

  • This position leads a team of service operations managers and field service engineers to provide world-class customer service across diverse European customers.
  • The role requires full accountability for service and spares P&L performance, quarterly revenue forecasts, and workforce sizing to meet annual operational plans.
  • Candidates must possess extensive knowledge of Thin film, Metal, and Diffusion deposition systems within the semiconductor capital equipment sector.

Matching Summary

This position leads a team of service operations managers and field service engineers to provide world-class customer service across diverse European customers.

Skills & Requirements

Must-have

  • 15+ years semiconductor industry experience
  • 10+ years people management role
  • Thin film Metal Diffusion deposition systems knowledge
  • Service and spares business expertise
  • P&L and revenue forecast accountability

Nice-to-have

  • Strong influence skills with senior leaders
  • Interest in new semiconductor technology
  • Collaborative culture and diversity values
  • Real-time coaching and performance management

Key Requirements

  • Bachelor's or Master's degree in engineering
  • Minimum 15 years in semiconductor industry
  • Minimum 10 years in leadership/management role

Work Rights

Not specified

Tailored Resume

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