Member Service Representative (permanent, Part-time) Pembina

Access Credit Union

Winnipeg, Canada
Base: $20.00; bonus/equity: not specified; benefit...
Processing financial transactions
Safeguarding cash and negotiable items
Responding to member inquiries
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union

Job Summary

  • The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
  • Access Credit Union offers competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities.
  • Key responsibilities include processing over-the-counter financial services, resolving routine problems with member accounts, and proactively responding to member inquiries in all mediums.

Matching Summary

The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.

Salary

Base: $20.00; Bonus/Equity: Not specified; Benefits: 100% company paid health benefits, employer-matched pension plan

Skills & Requirements

Must-have

  • processing financial transactions
  • safeguarding cash and negotiable items
  • responding to member inquiries
  • adhering to credit union policies
  • cross-selling credit union products

Nice-to-have

  • professional and innovative work environment
  • entrepreneurial environment
  • community involvement
  • empowerment, accountability, and trust

Key Requirements

  • Grade 12 diploma or equivalent
  • Minimum of 1-year previous experience in customer/member service
  • Ability to work in fast-paced environment
  • Basic knowledge of risk management

Work Rights

Not specified

Tailored Resume

Cover Letter