Remote Customer Service Representative (malaysia Based)

Think Academy

Malaysia
Base: 4,000 myr; bonus: 1,200 myr pm; benefits: no...
Remote
Fluent in chinese language
Bachelor's degree required
Night shift availability malaysia time
The role involves serving as the first point of contact for users to answer inquiries and resolve issues regarding math courses

Job Summary

  • The role involves serving as the first point of contact for users to answer inquiries and resolve issues regarding math courses.
  • Candidates must be fluent in Chinese with a Bachelor's degree from a full-time university to qualify for this position.
  • The position offers a base salary of 4000 MYR plus a performance bonus, requiring availability for night shifts between 1:00 AM and 10:00 AM Malaysia time.

Matching Summary

The role involves serving as the first point of contact for users to answer inquiries and resolve issues regarding math courses.

Salary

Base: 4000 MYR; Bonus: 1200 MYR per month; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent in Chinese language
  • Bachelor's degree required
  • Night shift availability Malaysia time
  • CRM system proficiency
  • Strong communication skills

Nice-to-have

  • Education industry background
  • Customer service experience
  • Positive work attitude
  • Problem-solving ability
  • Team collaboration skills

Key Requirements

  • Bachelor's degree or above
  • Fluent in Chinese (CET-4 or above)
  • Basic English reading and communication skills
  • Experience in customer service preferred
  • Proficiency in CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter