Director, Digital Client Experience

HarbourVest Inc

Boston, United States
Base: $107,000.00 - $183,000.00; bonus/equity: eli...
Hybrid
Digital client portal leadership
Cross-functional collaboration
Investor relations technology
Lead the development and ongoing optimization of our digital client platform to ensure investors have a secure, intuitive, and seamless experience

Job Summary

  • Lead the development and ongoing optimization of our digital client platform to ensure investors have a secure, intuitive, and seamless experience.
  • Work cross-functionally with Investor Relations, Operations, Technology, and Compliance to deliver a best-in-class digital experience.
  • Shape the digital experience that defines how investors interact with our firm and influence platform direction.

Matching Summary

Lead the development and ongoing optimization of our digital client platform to ensure investors have a secure, intuitive, and seamless experience.

Salary

Base: $107,000.00 - $183,000.00; Bonus/Equity: Eligible for discretionary annual bonus; Benefits: Comprehensive total rewards package

Skills & Requirements

Must-have

  • Digital client portal leadership
  • Cross-functional collaboration
  • Investor relations technology
  • Data privacy and cybersecurity
  • User experience enhancement
  • Vendor management

Nice-to-have

  • Entrepreneurial spirit
  • Collaborative open-door culture
  • Innovative thinking
  • Service-oriented approach

Key Requirements

  • 10+ years experience
  • Management experience preferred
  • Bachelor's degree required
  • Financial services or private equity background

Work Rights

Not specified

Tailored Resume

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