JLG Industries is seeking a Salesforce Regional Lead to provide oversight and support for mission-critical applications and platforms, ensuring their optimization and effective operation. The ideal candidate will have extensive experience in application management, troubleshooting, and system performance, along with strong communication and leadership skills
Job Summary
The role provides oversight to ensure mission-critical Salesforce applications operate effectively through monitoring and performance management.
Candidates will lead project workstreams for end-to-end application enhancements while managing orchestration of job processing.
This position requires advanced knowledge of network, operating systems, and security to serve as an escalation point for complex issues.
Matching Summary
Match Score: 85
JLG Industries is seeking a Salesforce Regional Lead to provide oversight and support for mission-critical applications and platforms, ensuring their optimization and effective operation. The ideal candidate will have extensive experience in application management, troubleshooting, and system performance, along with strong communication and leadership skills.
Skills & Requirements
Must-have
Salesforce administration and business analysis
Advanced system configuration and troubleshooting
Database normalization and SQL expertise
ITIL process and event management knowledge
Cross-team collaboration with stakeholders
Nice-to-have
Proactive system maintenance and security reviews
Cloud automation and continuous integration adoption
Mentoring staff on best practices and security
Forecasting emerging technology trends
Vendor relationship optimization skills
Key Requirements
Five or more years of experience in IT field
Bachelor's degree in Information Technology
Salesforce Certified Business Analyst certification