Casual Patient Services Clerk

SVHA

Melbourne, VIC, Australia
Base: not specified; bonus/equity: not specified; ...
Competent computer skills including microsoft office
Ability to prioritise icu demands
Knowledge of admissions and discharges policies
The Patient Services Clerk is accountable for clerical support and facilitating patient management to the Intensive Care Unit while ensuring patient confidentiality is preserved at all times

Job Summary

  • The Patient Services Clerk is accountable for clerical support and facilitating patient management to the Intensive Care Unit while ensuring patient confidentiality is preserved at all times.
  • SVHA offers excellent benefits including salary packaging, ongoing training and development opportunities, flexible working arrangements, and a friendly and supportive team environment.
  • St Vincent’s Hospital Melbourne is a leading teaching, research and tertiary health service driven by values of Compassion, Justice, Integrity and Excellence.

Matching Summary

The Patient Services Clerk is accountable for clerical support and facilitating patient management to the Intensive Care Unit while ensuring patient confidentiality is preserved at all times.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Salary packaging, fitness passport, discounts, professional development

Skills & Requirements

Must-have

  • Competent computer skills including Microsoft Office
  • Ability to prioritise ICU demands
  • Knowledge of admissions and discharges policies
  • Create and maintain patient records accurately
  • Deliver high standard customer service
  • Work collaboratively with nursing staff
  • Maintain patient confidentiality

Nice-to-have

  • Support change and process improvements
  • Effective written and verbal communication
  • Problem solving and conflict resolution skills
  • Flexible working arrangements
  • Pro-active and supportive leadership
  • Friendly and dynamic team environment

Key Requirements

  • Competent computer skills including Microsoft Office
  • Demonstrated ability to work autonomously and in multidisciplinary teams
  • Effective communication and negotiation skills
  • Commitment to St Vincent’s Health Australia values and philosophy
  • Knowledge of medical terminology (desired)
  • Previous health administration experience (desired)
  • Knowledge of Patient Administration Systems (desired)

Work Rights

Not specified

Tailored Resume

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