Service Desk Analyst (technical Support Administrator)

Leidos UK

Canberra, Australia
Level 2 service desk
San/nas storage administration
Software-defined networking monitoring
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life

Job Summary

  • Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.
  • We are seeking a Service Desk Analyst (Technical Support Administrator) to join our Level 2 Service Desk within our Digital Modernisation Division.
  • This role will operate as part of a 24/7 SOC and successful candidates will need to be willing to work shift work on-site in Canberra.

Matching Summary

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.

Skills & Requirements

Must-have

  • Level 2 Service Desk
  • SAN/NAS storage administration
  • Software-defined networking monitoring
  • Operating system incident resolution
  • 24/7 support coverage
  • Australian Citizen

Nice-to-have

  • Family Friendly certified workplace
  • Continuous learning commitment
  • Adaptable to new requirements
  • Diversity of thought and experience

Key Requirements

  • 3-5 years of delivery experience
  • Advanced technical support experience
  • Baseline clearance required
  • Willing to work shift work

Work Rights

Australian Citizen required

Tailored Resume

Cover Letter