Field Service Tech Iv

LNW GAMING ANZ PTY LTD

Not specified
Five or more years gaming equipment experience
Valid driver's license required
Ability to obtain valid gaming card
Light & Wonder is seeking a Field Service Technician IV to provide installation, maintenance, and troubleshooting for gaming equipment at customer locations. The ideal candidate should possess significant experience in gaming equipment, strong technical skills, and a customer-oriented approach to ensure optimal operation and satisfaction

Job Summary

  • The primary mission is to provide installation, setup, maintenance, troubleshooting, and configuration of Light & Wonder products to ensure optimal operation.
  • Technicians are responsible for safely moving, loading, and unloading heavy equipment while adhering to strict safety protocols and wearing PPE.
  • This role requires a candidate with five or more years of experience in gaming equipment troubleshooting and the ability to work flexible shifts including nights and weekends.

Matching Summary

Match Score: 85

Light & Wonder is seeking a Field Service Technician IV to provide installation, maintenance, and troubleshooting for gaming equipment at customer locations. The ideal candidate should possess significant experience in gaming equipment, strong technical skills, and a customer-oriented approach to ensure optimal operation and satisfaction.

Skills & Requirements

Must-have

  • Five or more years gaming equipment experience
  • Valid driver's license required
  • Ability to obtain valid gaming card
  • Proficient with EGMs, PTG, and ETG systems
  • Knowledge of advanced electronics and mechanics
  • Experience using Service Max and Zinc tools

Nice-to-have

  • Ability to train new creators and customers
  • Strong customer interaction and problem resolution skills
  • Willingness to travel on short notice
  • Experience managing projects without supervision
  • Proficiency in Microsoft Office Suite

Key Requirements

  • Five or more years of gaming equipment experience
  • Valid driver's license
  • Valid gaming card or ability to obtain one
  • Associate Degree or equivalent in engineering/electronics
  • Background investigation consent required

Work Rights

Must have valid driver's license; Gaming card required or obtainable

Tailored Resume

Cover Letter