Revenue Tax Technician

North Carolina Department of Revenue

Raleigh, NC, US
Base: $41,206 - $72,113; bonus/equity: not specifi...
Taxpayer assistance and collections
Inbound and outbound telephone communication
Written correspondence handling
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • The Revenue Tax Technician position involves assisting taxpayers via phone, written correspondence, and in-person to resolve tax compliance issues and provide information on tax laws and procedures.
  • The state of North Carolina offers excellent comprehensive benefits including health insurance, retirement plans, paid holidays, vacation and sick leave, parental leave, and eligibility for the Public Service Loan Forgiveness Program.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits including health insurance and retirement plans

Skills & Requirements

Must-have

  • Taxpayer assistance and collections
  • Inbound and outbound telephone communication
  • Written correspondence handling
  • Microsoft Word and Excel proficiency
  • Time management and multitasking
  • Customer service experience

Nice-to-have

  • Strong work ethic
  • Excellent oral and written communication
  • Ability to maintain professional behavior under pressure
  • Knowledge of tax laws and collection policies
  • Experience with public contact

Key Requirements

  • Associate’s degree in Business Administration or related field
  • One year accounting-related work experience or equivalent combination
  • Subject to federal and state criminal background checks
  • Tax compliance verification required

Work Rights

Must meet tax compliance and pass background checks

Tailored Resume

Cover Letter