It Support Analyst @marsh

MARSH MCLENNAN

Not specified; performance bonus scheme available;...
Hybrid
Two years related work experience in technical support
Knowledge of desktop operating systems and office software
Proficient in data analysis and reporting skills
This hybrid role requires supporting global business colleagues through multiple support channels including service desk, on-site, and proactive queues

Job Summary

  • This hybrid role requires supporting global business colleagues through multiple support channels including service desk, on-site, and proactive queues.
  • The company offers a yearly budget for flexible benefits up to 20% of annual salary and over 30 days off including legal holidays.
  • Marsh is a global leader in risk and reinsurance with over $27 billion in annual revenue and operations in 130 countries.

Matching Summary

This hybrid role requires supporting global business colleagues through multiple support channels including service desk, on-site, and proactive queues.

Salary

Not specified; Performance bonus scheme available; Flexible benefits package up to 20% of annual salary

Skills & Requirements

Must-have

  • Two years related work experience in technical support
  • Knowledge of desktop operating systems and office software
  • Proficient in data analysis and reporting skills
  • Excellent verbal and written communication in English and Romanian

Nice-to-have

  • Experience in a call centre environment
  • Experience with AD, BitLocker, Azure Virtual Desktop
  • Proactive approach to incident management
  • Experience working to ITIL incident management standards
  • Hardware repair for laptops and desktops

Key Requirements

  • Two years related work experience
  • Fluency in English and Romanian languages

Work Rights

Not specified

Tailored Resume

Cover Letter